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Privacy Policy

Last Updated: September 2021

Article 1 (Purpose) 

The purpose of this document is to stipulate the terms and conditions of use, all procedures, and other matters necessary for the Company to provide services to its users through the website (the “Site”) operated by Lexcode Inc. (the “Company”).

Article 2 (Definition of Terms) 

  1. The definition of terms used in this document are as follows: 
    “Site” refers to a Site created and operated by the Company to provide services to its users. The access address of the Sites currently operated by the Company are:
  1. https://ph.lexcode.com 
  1. https://www.eqqui.com/ 
  2. https://www.lexcode.com.ph/ 
  1. “Service” refers to the integrated platform service that provides and manages services or goods by connecting members and clients needing translation or interpretation. Specifically, it refers to all the services provided by the Site to facilitate the provision information to organizations or individuals. It includes the collection, classification, and processing of various data registered by the client into the Company’s database. Details of the service are stipulated in Article
  2. “User” refers to a member (including corporate and individual members) who access the Site and use the services provided by the Company in accordance with these terms and conditions. 
  3. “Service contract” refers to a contract between the Company and users in order to continue to use the services provided by the Company for members. 
  4. “ID” box refers to an email address selected by the member and given by the Company for identification and service use. 
  5. “Password” refers to a combination of uppercase and lowercase letters, numbers, and special characters selected by the member in order to verify that the person who intends to use the Company’s service is the same person as the person to whom the member ID was granted, and to protect the rights and interests of the member.

Article 3 (Specifications and Amendments) 

  1. The Company shall post the contents of these terms and conditions, the business name, the location of the business office, the business registration number, and the contact information on the initial screen so that the user can know it, or notify the user in other ways. The contents of the terms and conditions can be viewed by the user through a connection screen through a link such as a Site.
  2. The Company may revise these Terms and Conditions to the extent that it does not violate related laws such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communication Network Utilization and Information Protection, the Personal Information Protection Act, the Basic Telecommunications Act, and the Telecommunications Business Act.
  3. If the Company revises the terms and conditions, the initial screen announcement of the Site, etc., from at least 7 days before the date of application of the revised terms (at least 30 days before the change of the terms and conditions is unfavorable to the member or important changes in the rights and obligations of the member) Or, we will notify you in advance through e-mail. 
  4. The member has the right to reject the application of the revised terms and conditions, and may express his or her intention to reject the application of the revised terms and conditions within 15 days of being notified of the revised terms and conditions. If the member continues to use the service without expressing his or her intention to apply the changed terms, the Company considers the member to agree to the application of the changed terms.
  5. If a member indicates his intention to refuse to apply the modified terms and conditions pursuant to Paragraph 4, the Company may terminate the service use contract or a separately concluded contract with the member after prior notice to the member for a period of 15 days.

Article 4 (Rules other than the Terms and Conditions) 

  1. Matters not stipulated in these terms and conditions are governed by related laws such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communication Network Utilization and Information Protection, the Personal Information Protection Act, the Basic Telecommunications Act, and the Telecommunications Business Act. 
  2. When a member purchases a paid service, the paid service sales agreement (hereinafter referred to as the “sale agreement”) is applied in preference to this agreement in relation to the use of the paid service. In addition, if there are separate terms and conditions for individual services operated by the Company, those terms and conditions for service will take precedence over these terms and conditions.
  3. When a member signs an individual contract with the Company to use the service, the rights and obligations related to the member’s use of the service are sequentially governed in accordance with the individual contract, terms of sale, and the contents set forth in these terms and conditions.

Article 5 (Notice to Members) 

  1. The Company may perform various notices or notifications to members by using the means that the member agreed to receive, among the emails, mobile phone text messages, or push notifications registered when the member applied for membership.
  2. When notifying or notifying the contents that are commonly applied to members, the Company can replace individual notices or notifications for each member by posting certain items on the bulletin board or screen of the Site, etc. 
  3. The Company posts the contents on bulletin boards or service screens such as Sites for the purpose of notifying or guiding members of all terms and conditions such as service policy, terms of use, terms of sale, and personal information handling policy, and certain matters or information related to service use. Notification may be made using the means described in paragraph 1.

Chapter 2: Membership Registration

Article 6 (Establishment of Service Contract) 

  1. The service use contract is established when the Company approves the application for membership registration and consent to these terms and conditions and the contents of the personal information processing policy of the person who intends to use the member service (hereinafter referred to as the “user”). 
  2. When the user applies for membership, if they click the “I agree” button on the member sign-up screen of the Site, etc., they will be deemed to have read and agree to these terms and conditions and the privacy policy.
  3. Acceptance of Paragraph 1 is a service use contract when the Company confirms the consent of the member applicant’s agreement to these terms and conditions, and the notification of acceptance reaches the member applicant.

Article 7 (Signing Up) 

  1. When applying for membership, the user must provide the information described in these terms and conditions and the required collection items specified in the Company’s personal information processing policy. 
  2. If you wish to use the service, you must authenticate as a member when applying for membership, and you must provide the correct Company name and business registration number to use the service when verifying a corporate member. However, organizations or organizations that do not have a business registration number can apply for membership in accordance with a separate procedure established by the Company, such as providing the group name and a unique number assigned under the tax law.

Article 8 (Signup Approval and Restrictions) 

  1. The Company approves membership registration in the order of reception when all of the following reasons are satisfied for the user who has applied for membership registration.
  1. When there is no technical obstacle for the Company’s business performance and service provision
  2. In the event that it does not fall under the reasons for restriction, rejection, or withholding of acceptance specified in these Terms and Conditions
  1. In the case of any of the following reasons, the Company does not approve the user’s application for membership. If the fact is revealed after membership registration, the Company deletes the member ID or forcibly withdraws the member, and, if necessary, may proceed with legal procedures for criminal penalties or administrative sanctions in accordance with relevant laws.
  1. In case the name of another person is stolen when applying for membership
  2. When the Company name or business registration number is entered differently from the actual Company name or other member information is falsely entered when applying for corporate membership.
  3. In case the Company does not respond without a reasonable reason even though the Company has requested the submission of supporting data
  4. In case of submitting false data, forged or altered data when submitting supporting data
  5. In the event that there are sanctions such as suspension or forced withdrawal of the service pursuant to Article 25 due to the illegal use of the service
  6. In case the Company withdraws to avoid the illegal use of the service before taking sanctions
  1. In the case of any of the following reasons, the Company may withhold the consent of the user’s membership application until the reason is resolved. However, the Company may notify the user who applied for membership of the reason in the manner specified in Article 5. 
  1. When there is no room for facilities toperformbusiness and provide services 
  2. When there is a technical obstacle toperformbusiness and provide services 
  3. When it is difficult to approve use due to other Company’s circumstances (including cases attributable to the Company)

Chapter 3: Use of Service 

Article 9 (Service Inclusions) 

  1. The contents of the services provided by the Company are as follows. 
  1. Quotation service
  2. Automatic translation service
  3. Payment service
  4. Management service
  5. Company information provision service
  6. Services related to exchange and communication between users
  7. Services related to the use of materials
  8. All other services related to each service
  9. All related services provided by the Company in addition to services or provided to members through partnerships with other companies, etc.
  1. The Company may add or change the contents of the service if necessary. However, if the addition or change of the service content significantly affects the rights and obligations of the member, the Company will notify the added or changed service content 30 days before the application date.

Article 10 (Refund of Service Fee) 

  1. The Company will refund the usage fee in the following cases. However, if part of the paid service is used, the remaining amount deducted by the corresponding amount will be refunded.
  1. When the use of paid services is not started (before commencement)
  2. When the service is unavailable due to a network or system failure of the Company 
  3. When it is difficult to use the paid service due to reasons attributable to the Company
  4. If stipulated by other terms and conditions of sale
  1. In the case of any of the following cases, the Company does not refund the service fee to the member, and may separately claim compensation for the member. 
  1. When the Company takes sanctions such as deletion or forced withdrawal according to these terms and conditions
  2. In the event thatthe refund of other service charges is not appropriate and is stipulated in the terms and conditions of sale 

  1. A member who wishes to receive a refund of the usage fee must request a refund of the usage fee from the Company in a written statement stating the reason for the refund (hereinafter referred to as “refund request”). 

  2. The Company determines whether the member’s refund request satisfies the refund requirements set by the Company within 7 business days from the date of receiving the refund request from the member, and notifies the member of the content. 

  3. If it is determined that the member’s request for refund meets the refund requirements, the Company will refund the amount set in the terms and conditions of sale within 7 business days from the date of notification in paragraph 4. 

  4. Details regarding the refund of other usage charges shall be determined in the terms and conditions of sale. 
     

Article 11 (Service Hours and Suspension) 

Article 11 (Service Usage Hours and Suspension of Provision) 

  1. The Company provides service 24 hours a day, 365 days a year, unless there is a special reason. However, for some services, the usage time may be set separately in consideration of the type or nature, and the Company notifies the member in advance of the usage time. 

  2. The Company shall provide temporary service updates, information processing, system maintenance work for updating data, maintenance work to resolve system failures, regular work, system replacement work, or line failure, etc. Service can be stopped. In the case of planned work, the service interruption time and work details are notified in advance, but only if there is an unavoidable reason, such as an accidental failure, the contents may be notified after the fact. 

  3. The Company may stop providing the service if it falls under any of the following items. 

  1. When notifying members in advance due to the needs of the Company, such as facility maintenance
  2. When the telecommunication service provider stops providing telecommunication services
  3. When it is objectively impossible to provide the service due to other force majeure reasons
  1. In the case of Paragraphs 2 to 3, the Company extends the period of use to members who use paid services with a fixed period for the period in which the service was stopped, and the member cannot claim separate damages from the Company.

Article 12 (Service information Promotion) 

  1. The Company informs members of necessary matters for service use and improvement, or provides information for various awards and services introduction, promotion, etc. by mail, e-mail or application push notification, mobile device, IoT, and other new technologies and devices. Can be provided. 

  2. The Company can post other advertisements on the Site, etc., and can deliver other advertisements to members by means of new technologies and devices such as mail, e-mail or application push notifications, mobile devices, and IoT. 

Article 13 (Authority to Post, Correct, and Delete Information) 

  1. Posts refer to all posts such as information and files registered by members. 

  2. When writing a post, the member must faithfully write the contents based on the correct facts in accordance with the purpose of providing the service, and shall bear full responsibility for any problems that arise if the contents of the post are not true or inaccurate. 

  3. In principle, all posts are written and managed by the member himself, and even if it is entrusted or managed by a third party, all responsibilities related to post writing and management belong to the member. Members must make every effort, such as checking the posted posts periodically and modifying and changing them so that the correct contents are included. 

  4. If there is a mistake in the content of the post registered by the member, the Company may correct it without prior notice. 

  5. When a request for deletion of a post registered by a member is received from a third party due to false information or defamation, the Company may delete the post ex officio, and the member will be notified of the fact and reason for the deletion of the post.

Article 14 (Provision and Use of Information) 

The information registered by the member on the Site, etc. can be provided and used as analysis and statistical data. However, personal information pursuant to related laws, such as the Act on Promotion of Information and Communication Network Utilization and Information Protection, and the Personal Information Protection Act, is excluded from the provision and use of related information.

Article 15 (Intellectual Property Rights) 

  1. Copyrights and other intellectual property rights for posts or works created by the Company belong to the Company. 

  2. The copyright of the posts posted by the member on the Site, etc. belongs to the member. Members grant the Company a free, non-exclusive license for the posts they create and register. The license granted by the member to the Company remains valid while the Company operates the Site, etc., even after the member terminates the service contract. 

  3. The member guarantees that the copyrights and other intellectual property rights of third parties will not be infringed on the posts posted on the Site. In the event of a dispute between the Company and a third party in relation to the posts posted by the member, the member must resolve the dispute at his own responsibility and expense, and must completely indemnify the Company from relations with the Company and third parties. If damages and/or expenses occur to the Company due to a dispute between the Company and a third party, the member shall compensate and/or pay any damages and/or expenses to the Company. 

  4. The rights and responsibilities for the posts posted by the members on the Site, etc. rest with the member who posted the posts. The Company cannot use the post for commercial purposes other than providing services without the consent of the member. However, when using it for non-profit purposes, the consent of the member is not required.

Article 16 (Company’s Obligation) 

  1. The Company makes every effort to provide the service stably and continuously in accordance with the terms and conditions set forth in these terms and conditions. 

  2. When a member’s complaint related to service use or operation is received, the Company will deal with it without delay and endeavor to respond to the result. However, if it takes a considerable amount of time to check the contents of the complaint, determine the background of the complaint, and process the received contents, the Company will notify the member of the reason and the processing schedule. 

  3. The Company retains payment information related to paid payment for 5 years. 

  4. In principle, the information registered by the member on the Site is disclosed to the relevant people, and the Company can designate the disclosure period. However, some non-public items may be designated through a separate option provided on the Site, etc., and the Company is responsible for non-disclosure of the items designated as non-public items. 

  5. When the Company intends to provide or use the member’s credit information acquired in connection with membership registration, the reason and the name of the third party providing institution or Company, etc., in advance in accordance with Article 32 of the Credit Information Use and Protection Act. And obtain the consent of the member. When a member agrees to provide or use credit information, the Company shall provide credit information to a credit information provider or credit information concentrator and use it as data to judge the member’s credit, or to use it as policy data in public institutions. You agree to provide the information.

Article 17 (Member’s Obligations) 

  1. Members must comply with the relevant laws and regulations of this agreement, the Company’s service operation policy, and other notices in the use of notified services, and shall not engage in any other acts that interfere with the Company’s business. 

  2. For paid services requested by members, bonds and debts arise with the Company upon registration or application, and members must pay the service fee within the deadline specified by the Company. 

  3. When a member uses a credit card as a payment method, the member must manage the loss of payment information, such as password, by himself/herself. However, members are not responsible for any loss of payment information due to defects in the Site. 

  4. Members may not use the information obtained through the service in any way or provide it to others without the prior consent of the Company. 

  5. Members shall not use the service for purposes other than those specified in these terms and conditions and shall not engage in any fraudulent use of the service specified in the terms and conditions.

Chapter 4: Misuse of Services and Sanctions

Article 18 (Illegal Service Use) 

  1. The Company prohibits the illegal use of the service specified in Paragraph 2 of this Article so that the service can be provided smoothly. 

  2. If the member’s use of the service falls under any of the following items, it is an illegal use of the service. 

  1. If the contents of the information registered by the member are different from the facts or have been manipulated

  2. When the information on the business registration card and the information at the time of corporate membership do not match

  3. If the Company information is falsely registered by stealing the business registration number or business name of another Company, or the Company information is registered with the business registration number of business closure or closure.

  4. In the event that he/she fails to respond without justifiable reason even after receiving a request for supporting evidence, or submits false data, forged or altered data.

  5. If the information acquiredthrough the use ofthis service is used for a purpose other than the original purpose, causing social controversy

  6. In case of commercial activity using information and services of the Site

  7. If you do not pay the fee for using the paid service

  8. When the ID is lent to another person or the ID of another member is used

  9. In case of hacking or spreading virus

  10. In case the recipient reports the email or text message sent by the member as spam or is found to be illegal spam

  11. For e-mails or text messages sent by members, the Korea Communications Commission or the Korea Internet & Security Agency (KISA) confirms the fact of illegal spam transmission and requests suspension of use, or theFair TradeCommission is sanctioned by the registration system for rejection of telephone solicitation sales. If you take action

  12. Notification on the prevention of user damage caused by phone numbers that are falsely displayed in text messages sent by members (Ministry of Science and Technology Information and Communication Notification No. 2018-44) When the Internet Promotion Agency (KISA) requests suspension of use due to change of number, etc.

  13. In case of damage to individual members, users, or other third parties by violating relevant laws or by harming good manners and other social order

  14. If the reputation of the Company, this service, or a thirdpartyis damaged

  15. When it is judged that there is a risk of disrupting or impeding the stable operation of the service due to other serious violations

Article 19 (Sanctions for Illegal Use of Services) 

  1. In the event of a member’s illegal use according to the terms and conditions, the Company shall notify the member in advance and take action to delete it, stop using the member service, take action to delete the ID, and take action to restrict membership withdrawal and re-registration (hereinafter referred to as “sanctions”). You can take it. However, in case of urgent circumstances such as normalization of service or handling of civil complaints, the Company may take sanctions and notify the member afterwards. 

  2. A member may file an objection with the Company by submitting the reason for objection and supporting data regarding the Company’s sanctions in accordance with Paragraph 1. When a member’s objection is received, the Company carefully reviews the submitted objection grounds, supporting documents, and other related matters, makes a judgment on the objection, and notifies the result. 

  3. When a member is forced to withdraw, the Company deletes the member’s personal information without delay. However, in case it is necessary to retain member information in accordance with relevant laws and personal information processing policies, and information necessary for the purpose of preventing the re-registration of the member (cookies, Company name, personnel manager, contact information, business registration number, IP address) This is not the case if you keep them.

Chapter 5: Others

Article 20 (Compensation for Damages) 

  1. In the event of damage to the user in violation of Articles 10 and 22 of this Agreement at the Company’s fault, or damage to the User due to the Company’s responsibility in relation to all services provided by the Company, the Company shall do so. Reimburse you. 

  2. If a member violates this agreement or commits an act of fraudulent use, or inflicts damage to the Company and/or a third party for other reasons at which the member is responsible, the member shall compensate for the damage.

Article 21 (Indemnification) 

  1. The Company is not responsible for failure to obtain the expected effect by using the service by the member. In addition, the Company does not bear any responsibility to members unless it violates the contents of the personal information processing policy in relation to the use of free services provided by the Company. 

  2. If the Company cannot provide the service due to natural disasters or equivalent force majeure, the Company is exempted from responsibility for the service provision. 

  3. The Company shall not be held liable for any obstacles or damages in the use of the service caused by the member’s intention or negligence.

Article 22 (Termination of Service) 

  1. If a member wants to cancel the service use contract, he/she applies for cancellation of the Company using the customer center or the “Membership withdrawal” menu, and the member can choose whether to cancel the service individually or collectively. 

  2. When a member terminates the service use contract, the Company destroys all information of the member immediately upon termination. However, in the following cases, the minimum information necessary for the purpose of retention may be kept. 

  1. When the Company can retain member information in accordance with relevant laws and personal information processing policies

  2. When it is determined that the member has applied for termination of the service use contract in order to avoid sanctions, and the information is stored in the member necessary to prevent re-registration

  1. If the fact of the member’s suspension or closure of business is confirmed according to a separate procedure set by the Company, the Company may take appropriate measures such as withdrawal from the member by ex officio, and restrict the use of paid services purchased by the member. You can. However, if there is a reasonable objection, the member may object by submitting supporting documents to clarify the objection. When a member’s objection is received, the Company carefully reviews the submitted objection grounds, supporting documents, and other related matters, makes a judgment on the objection, and notifies the result.

Article 23 (Settlement of Disputes) 

  1. The Company and members must make all necessary efforts to smoothly resolve any disputes related to the service. 

  2. Notwithstanding Paragraph 1, if a lawsuit is filed regarding a dispute between the Company and a member, the competent court in accordance with the Civil Procedure Act will be designated as the court having jurisdiction over the first instance.

Lexcode Inc. 
September 2021 

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